At Raxer Sportswear, we respect your privacy and are committed to protecting the personal information you share with us when shopping through our website www.raxersportswears.com. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase customized sportswear and related products.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and shipping address.
- Payment details when you place an order (all payments are securely processed).
- Order history, customization details, and preferences.
- Technical data such as IP address, browser type, and device information.
2. Use of Information
The information we collect is used to:
- Process and fulfill your pre-paid orders.
- Communicate with you about your order status, updates, and support.
- Improve our website, services, and customer experience.
- Prevent fraudulent transactions and protect our customers.
3. Prepayments
As a custom sportswear store, we require prepayments for most orders to begin production. Your payment details are processed securely by trusted third-party payment gateways (such as Shopify Payments, PayPal, or Stripe). We do not store full credit card numbers on our servers.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share necessary details with:
- Shipping and courier companies to deliver your orders.
- Payment processors to complete your transactions.
- Service providers that help us operate our website and improve our services.
All third parties are required to keep your information secure and confidential.
5. Data Security
We use industry-standard security measures, including SSL encryption, to protect your data during transmission. While we take all reasonable steps to safeguard your information, no system can be 100% secure.
6. Cookies
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some features of our website may not function properly.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Correct any inaccuracies in your information.
- Request deletion of your personal data, subject to legal and contractual obligations (e.g., for prepayment and order history records).
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services indicates acceptance of updated terms.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is used, please contact us:
📧 info@raxersportswears.com
📍 216 Oak Street, Sterling, Colorado 80751, USA