At Raxer Sportswear, we are committed to delivering your customized sportswear on time while keeping you informed at every step of the process. Please review our Shipping Policy below. This is a template you can update with your exact timelines, courier partners, and costs.
1. Order Processing & Production
All custom orders are processed after full prepayment. Production times may vary depending on order size and customization details. You will receive updates as your order progresses through the following 7 stages:
- Order Received – Confirmation of your order and payment.
- Artwork Approved – Designs and customizations reviewed and approved.
- Sample Approved – A sample (digital or physical) confirmed by the customer.
- Printing Process – Logos, names, or graphics applied to garments.
- Stitching Process – Products manufactured and finalized.
- Finishing Process – Quality control, packaging, and final touches.
- Ready to Ship – Tracking number shared and handover to courier.
2. Shipping Times
- Domestic delivery within [X–X business days] after production.
- International delivery within [X–X business days] after production.
- Delivery times may vary due to customs, courier delays, or seasonal demand.
3. Shipping Costs
- Shipping charges are calculated at checkout based on destination and order size.
- [Optionally state if you offer free shipping above a certain order value].
4. Tracking
Once your order reaches the “Ready to Ship” stage, you will receive a tracking number via email. You can monitor your shipment through the courier’s tracking page.
5. Customs & Duties
International orders may be subject to import duties, taxes, or customs fees, which are the responsibility of the customer.
6. Delays
While we work hard to ensure timely delivery, Raxer Sportswear is not responsible for delays caused by courier services, customs clearance, or unforeseen events.
7. Contact Us
For any shipping-related questions or special delivery requests, please contact us:
📧 info@raxersportswears.com
📍 216 Oak Street, Sterling, Colorado 80751, USA