Thank you for shopping with Raxer Sportswear. We value your trust and strive to provide high-quality customized sportswear. Please review our Refund Policy below.
1. General Policy
This is a template refund policy. Please update these details based on your store’s actual return and refund rules.
2. Eligibility for Refunds
- Products must be unused and in original packaging.
- Refund requests must be made within [X days] of delivery.
- Customized or personalized products may not be eligible for refunds unless defective.
3. Non-Returnable Items
The following items are non-returnable:
- Customized sportswear with logos, names, or team branding.
- Clearance or sale items.
- Digital products or gift cards.
4. Process for Refunds
- To request a refund, please contact us at info@raxersportswears.com with your order number.
- Once your return is approved, you will receive instructions for sending the item back.
- Refunds will be processed to your original payment method within [X business days] after receiving and inspecting the item.
5. Shipping Costs
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
- Shipping fees are non-refundable.
6. Exchanges
If you need to exchange an item for a different size or product, please contact us. Exchanges may be subject to availability.
7. Contact Information
For any refund or exchange inquiries, please contact us:
📧 info@raxersportswears.com
📍 216 Oak Street, Sterling, Colorado 80751, USA